Responsible Gaming
Our Commitment to Responsible Gaming
We are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years old, or the legal age of majority in your jurisdiction, to gamble. We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are under the legal gambling age in your country, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essential expenses (rent, food, bills)
- Hiding gambling activity or lying about the amount of time and money spent
- Neglecting family, work, or personal relationships due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Increasing the amount you gamble to achieve the same level of excitement
- Borrowing money to gamble or pay gambling debts
- Failed attempts to cut back or stop gambling
- Gambling to escape problems or negative emotions
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools
Many online gambling operators offer tools to help you maintain control. These may include:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount of losses you are willing to accept
- Reality Checks: Receive periodic notifications during gambling sessions to remind you how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling services
- Cooling-Off Periods: Take a break from gambling for a set period
Speak with customer support about implementing these tools on your account.
Support and Help Resources
If you or someone you know is struggling with gambling, confidential help and support are available:
United Kingdom
- GamCare - Free counselling and support services
www.gamcare.org.uk - GamStop - National Self-Exclusion Scheme (note: this site operates outside GamStop)
www.gamstop.co.uk - National Problem Gambling Clinic - Specialist NHS treatment
Available through your GP
Australia
- Gambling Help Online
www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information on gambling addiction support
Take Action Today
If you believe you have a gambling problem, please seek help immediately. Speaking with a counsellor or support service is confidential, non-judgmental, and completely free. Recovery is possible, and help is available.
Remember: You are not alone, and reaching out for support is a sign of strength, not weakness.